# SBL Success Stories Published campaign case studies from https://sbl.so/case-study/ This feed contains only published, password-free stories. Results are campaign-specific claims from the linked original articles, not guaranteed outcomes. Drafts and proposed stories are excluded. ## 658 contacts replied from 2,257 reached: LinkedIn outreach for business WhatsApp workflows URL: https://sbl.so/case-study/linkedin-linkedin-outreach-for-business-whatsapp-workflows-cs082/ Industry: Software, SaaS & AI Channel: LinkedIn An anonymized LinkedIn campaign offering WhatsApp communication management and focused product demo to Larger Indian businesses coordinating team sales and client-service chats. Replies are measured within 14 days of the first qualifying outreach. Reported results: - 658 Contacts who replied (14 days) - 2,257 Contacts reached - 29.2% 14-day reply rate Adapt this approach: 1. Choose a specific audience: Larger Indian businesses coordinating team sales and client-service chats. 2. Make one offer easy to understand: WhatsApp communication management and focused product demo. 3. Ask whether a short overview or relevant demonstration would be useful before sending a long product pitch. Reading the numbers: Replies are any recorded replies, not verified positive interest. Connection acceptances, meetings, sales and revenue are not established for this campaign. Counts use unique contact records in the defined 14-day cohort. Figures are reported in the published story, not independently re-audited here. Original case study: 658 of 2,257 contacts replied within 14 days — a 29.2% reply rate in this campaign’s measured outreach cohort. This case examines the audience, offer and recorded follow-up activity behind that result. The business context The campaign was configured around WhatsApp communication management and focused product demo. Its intended audience was Larger Indian businesses coordinating team sales and client-service chats. The useful message-design angle is Distinguish sales chats from service groups before choosing the most relevant demonstration. A reader considering a similar campaign can use this context to judge whether the offer and audience fit their own business; the reply count alone does not establish that fit. What the campaign record shows The measured first outreach ran from 20 August 2026 to 30 September 2026. The source snapshot was taken on 15 October 2026, with a complete 14-day observation window for every included contact. 2,257 contact records were reached through qualifying delivered or read outreach. 658 contacts replied within 14 days, equivalent to 29.2% of the measured cohort. The cohort contained 7,428 outbound messages and 1,304 incoming messages inside those windows. Message totals include multiple messages per contact. How the conversation unfolded Among the 658 responding contacts, 244 replied within 24 hours and 627 within seven days. The median time to a first reply was 2.1 days, measured only among contacts who replied. 1,987 contacts received more than one outbound message before their first reply or the end of their 14-day window. This describes the observed follow-up coverage; it does not prove that follow-ups caused the replies. Keep follow-up coverage active across the observation window; the reply record was not confined to the first day. What to do in a similar campaign Choose a specific audience: Larger Indian businesses coordinating team sales and client-service chats. Make one offer easy to understand: WhatsApp communication management and focused product demo. Ask whether a short overview or relevant demonstration would be useful before sending a long product pitch. Track the stages separately: a reply, a positive response, a booked conversation and a completed sale answer different questions. Keep the campaign objective explicit before deciding whether a reply is a useful business outcome. A first message you can adapt An adaptable example based on the campaign’s offer; this is not a verbatim customer message. Hi [First name], thought this might be relevant to your work: WhatsApp communication management and focused product demo. Would a short overview be useful?Replace the greeting and add only context you can verify. If the offer needs explanation, keep that explanation relevant to the recipient’s work rather than adding a long list of features. A follow-up with a fresh reason to reply Hi [First name], one detail that may help: [a concrete example, useful resource or answer to a likely question]. Happy to share more if this is relevant.This follow-up is a recommended adaptation, not a recovered message from the original campaign. About these numbers This is an observational case study from SBL’s LinkedIn snapshot, not a controlled test or a client interview. Contact counts are unique lead records within this campaign. Sender-contact pairs with earlier inbound messages or exposure to multiple recorded campaigns are excluded; contacts with multiple eligible sender records are deduplicated. Only delivered/read, nonempty outbound messages and recorded incoming text are counted. Replies are any recorded replies, not verified positive interest. Connection acceptances, meetings, sales and revenue are not established for this campaign. Counts use unique contact records in the defined 14-day cohort. Later activity and contacts outside this cohort are not included. Names, account identifiers and private conversation text are omitted. ---