Effective Date: 14th February, 2026
Last Updated: 14th February, 2026
- Introduction
These Terms of Use (“Terms”) are a legal agreement between you and Second Brain Labs (“SBL”) (“we”, “us”, “our”) and govern your use of our website at https://sbl.so/ our products, and any related services (together, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which explains how we handle your personal information. If you do not agree to these Terms, you must not use the Service.
If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and “you” refers to that entity.
- Eligibility and account registration
- You must be at least 18 years old, or the age of majority in your jurisdiction if higher, and able to form a binding contract to use the Service. You agree to provide accurate, current, and complete information when you create an account and to keep this information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
- If we believe that your account has been compromised, is being used fraudulently, or is in breach of these Terms, we may suspend or terminate your access to protect you, other users, and the Service.
- Your use of the Service
- We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal purposes, in accordance with these Terms and applicable law. You agree not to:
- Use the Service for any unlawful, harmful, fraudulent, infringing, or abusive purpose.
- Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks.
- Interfere with or disrupt the integrity or performance of the Service.
- Reverse engineer, decompile, or attempt to derive source code from the Service, except where permitted by law.
- Circumvent or disable any security or access control features.
- Use the Service to send spam or other unsolicited communications, or to store or transmit malicious code.
We may monitor use of the Service to detect and prevent abuse, protect security, and ensure compliance with these Terms.
- Your content
- You may submit, upload, or create data, files, and other content in connection with your use of the Service (“Your Content“). You retain all rights to Your Content, and these Terms do not grant us ownership of it.
- By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, process, and otherwise use Your Content as reasonably necessary to provide, maintain, protect, and improve the Service, to develop new features, and to comply with law. This license also applies to subcontractors and service providers who assist us in operating the Service, subject to appropriate confidentiality obligations.
- You are responsible for Your Content and for ensuring that you have all necessary rights, permissions, and consents to upload and use it with the Service. You must not submit any content that is illegal, infringing, offensive, or harmful, or that violates the rights of others.
- We do not generally review Your Content, but we may remove or disable access to content that we reasonably believe violates these Terms, the law, or the rights of others, or that poses a risk to the Service or its users.
- Our intellectual property
- The Service, including all software, features, designs, user interfaces, graphics, text, documentation, and underlying technology, is owned by or licensed to Second Brain Labs (“SBL”) and is protected by copyright, trademark, and other intellectual property laws. Except for the limited rights expressly granted to you in these Terms, we reserve all rights, title, and interest in and to the Service.
- You may not use our trademarks, logos, or brand elements without our prior written permission, except as allowed by law.
- Subscriptions, fees, and taxes
- Some parts of the Service are offered on a paid subscription basis. If you purchase a subscription, you agree to pay all applicable fees described at sign-up or in the order form, plus any applicable taxes.
- Unless otherwise stated, subscription fees are billed in advance on a recurring basis (for example, monthly or annually) and are non-refundable. We may change our pricing from time to time, but any changes will apply only from the start of your next billing period, and we will provide reasonable notice of price increases.
- You authorize us and our payment processors to charge your payment method for the subscription fees and applicable taxes. If a payment fails, we may suspend or terminate your access to the paid features until payment is successfully collected.
- You are responsible for any taxes, duties, or similar government assessments associated with your purchase, other than taxes based on our net income.
- Free trials and beta features
- We may offer free trials of paid features or access to experimental or beta features. We decide the length and terms of any trial or beta at our discretion. We may modify or end a free trial or beta feature at any time, with or without notice, and we are not obligated to provide any support or guarantees for them.
Beta features may be less reliable or secure than our generally available features. You use them at your own risk.
- Privacy and data protection
- Our Privacy Policy explains how we collect, use, share, and protect your personal information and describes your rights and choices, including under the GDPR, CCPA/CPRA, and India’s DPDP Act. By using the Service, you acknowledge that we will handle your information as described in the Privacy Policy.
- If you use the Service to process personal data about others (for example, your employees, customers, or end users), you are responsible for complying with applicable data protection laws and for providing any required notices and obtaining any necessary consents. We act as an independent controller or processor as described in our data protection documentation and agreements.
- Third-party services and integrations
- The Service may allow you to access or integrate with third-party services, applications, or websites. These third parties are not under our control, and we are not responsible for their content, policies, or practices. Your use of any third-party service is governed by that service’s own terms and privacy policy.
- If you connect a third-party integration to your account, you authorize us to share information with that third party as necessary to enable the integration. The third party’s use of your data will be governed by its own policies, not ours, and we encourage you to review them carefully.
We may remove or suspend integrations at any time if necessary for security, legal, or business reasons.
- Acceptable use and anti-spam
- You must use the Service in a way that complies with all applicable laws and regulations, including laws related to privacy, data protection, and anti-spam.
If you use the Service to send emails or other communications, you must:
- Obtain any necessary consent from recipients where required by law.
- Provide accurate sender information and clear subject lines.
- Include a working unsubscribe or opt-out mechanism.
- Honor opt-out requests promptly.
- You may not use the Service to send unsolicited or bulk communications that violate laws such as the CAN-SPAM Act, Canada’s CASL, or the GDPR’s direct marketing rules. We may monitor for abuse and may suspend or terminate your account if we detect behaviour that appears to violate these requirements.
- Service availability and changes
- We strive to keep the Service available, secure, and up to date, but we do not guarantee that it will be uninterrupted or error-free. From time to time, we may make changes to the Service, including adding, modifying, or removing features.
- We may suspend or restrict access to the Service temporarily for maintenance, upgrades, or to address security issues. Where reasonable, we will try to schedule maintenance to minimize disruption and provide prior notice, but this is not always possible.
- We may also decide to discontinue parts of the Service or the Service as a whole. If we discontinue a material part of a paid Service, we will provide advance notice and, where appropriate, a pro-rated refund of fees already paid for the discontinued portion.
- Term and termination
These Terms remain in effect until terminated by you or us.
- You may stop using the Service at any time. If you want to close your account, you can do so through your account settings or by contacting us. Closing your account does not relieve you of any payment obligations already incurred, and fees paid are generally non-refundable unless required by law or expressly stated otherwise.
We may suspend or terminate your access to the Service, or close your account, if:
- You materially breach these Terms or applicable law.
- You fail to pay fees when due.
- Your use poses a security or legal risk to us, the Service, or others.
- We are required to do so by law or by a court or governmental authority.
Where reasonable, we will provide notice before termination and an opportunity to remedy the issue, except in urgent cases (for example, fraud, security threats, or repeated violations).
- Upon termination, your right to use the Service stops immediately. We may delete or deactivate Your Content from our systems after a reasonable period, except where we are legally required or permitted to retain it, as described in our Privacy Policy.
- Disclaimers
- The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
- We do not warrant that the Service will be uninterrupted, error-free, secure, or that it will meet your requirements or expectations. We are not responsible for any delays, failures, or damages resulting from events beyond our reasonable control, including acts of God, internet or telecommunications failures, labor disputes, or government actions.
- Some jurisdictions do not allow limitations on implied warranties, so some of the above exclusions may not apply to you.
- Limitation of liability
- To the maximum extent permitted by law, neither Second Brain Labs (“SBL”) nor its affiliates, officers, employees, or agents will be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of the Service or these Terms, even if we have been advised of the possibility of such damages.
- Our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts you have paid to us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars (USD 100).
- Nothing in these Terms is intended to exclude or limit liability where it would be unlawful to do so, such as liability for death or personal injury caused by negligence or for fraud.
- Indemnification
- You agree to indemnify, defend, and hold harmless Second Brain Labs (“SBL”) and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any applicable law or rights of a third party.
- We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with us in that defense.
- Governing law and dispute resolution
- These Terms and any dispute or claim arising out of or relating to them or the Service will be governed by the laws of India, without regard to conflict of law rules.
- You and Second Brain Labs (“SBL”) agree to attempt to resolve any disputes informally first. If we cannot resolve a dispute within a reasonable period, we may agree to binding arbitration or to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, depending on your preference and applicable law. You may customize this section to provide for arbitration (for example, under the rules of a specified arbitral institution) or court jurisdiction that best fits your business.
- If you are a consumer residing in the EEA, UK, or another jurisdiction that grants you specific rights, you may also have the right to bring claims in the courts of your home country and under the laws applicable there.
- Changes to these Terms
- We may update these Terms from time to time to reflect changes in our Service, our business, or applicable law. When we make material changes, we will update the “Last Updated” date at the top and provide notice, for example by email, in-product notification, or by posting a prominent notice on our website.
- If you continue to use the Service after the updated Terms take effect, you agree to be bound by the revised Terms. If you do not agree to the changes, you must stop using the Service.
- Miscellaneous
- If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision under these Terms will not be considered a waiver of that right or provision.
- You may not assign or transfer these Terms or your rights and obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate restructuring, or sale of assets, or by operation of law.
- These Terms, together with any applicable order forms and the Privacy Policy, constitute the entire agreement between you and Second Brain Labs (“SBL”) regarding the Service and supersede any prior agreements or understandings.
- Contact us
If you have questions about these Terms or the Service, you can contact us at:
Second Brain Labs (“SBL”)
Attention: Legal / Terms of Use
Loknath Colony, North Dinajpur,
Islampur, West Bengal, 733202,
India
Email: [email protected]
Read more about our Privacy Policy.